Privacy Policy

Sophia Propria LLC ("Sophia Propria," "we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, maintain, and safeguard information gathered through our corporate website, www.sophiapropria.com (the "Site"), and related parent-level business infrastructure, such as customer relationship management (CRM) tools and support channels.

1. Scope of This Policy

This policy acts as an Umbrella Privacy Policy for Sophia Propria LLC as a corporate entity.

Product Data & Telemetry Isolation: This Policy applies strictly to data collected directly via this corporate Site. Our independent applications and platforms—such as Saporio (saporio.app) and Vincerio (vincerio.app)—maintain their own product-specific privacy policies, data handling architectures, and isolated user telemetry protocols tailored to their exact execution environments. Please review the respective privacy documentation on those domains for product-level data practices.

2. Information We Collect

We collect minimal, high-signal information necessary to respond to business inquiries, manage customer relations, and secure our infrastructure:

• Voluntary Information: When you interact with our /contact or /support portals, we may collect your name, corporate affiliation, email address, and any specific details provided within your message text.
• Customer Relationship Management (CRM): Information submitted via our communication channels is processed and retained within our secure CRM pipeline to manage partnerships, alpha/beta waitlists, and developer interactions.
• Automated Interactions: To protect our Site from malicious automated traffic, we collect basic technical data, including IP addresses, browser types, and access timestamps. We utilize invisible, privacy-respecting bot-defeat mechanisms (such as Cloudflare Turnstile) that check device signals without tracking user habits or harvesting personal telemetry.

3. How We Use Your Information

We utilize the collected data exclusively to:

• Respond to support requests, operational inquiries, or alpha pipeline applications.
• Maintain the security, operational integrity, and performance of our web infrastructure.
• Comply with legal obligations, platform regulations (such as Apple Developer and Google API policies), and enforce our corporate terms.

We do not sell, rent, trade, or distribute your personal information to third-party marketing entities.

4. Data Sharing and Third-Party Processors

We may share data with trusted cloud infrastructure providers and services strictly necessary to operate our parent business framework (e.g., secure hosting environments, database providers, and automated CRM webhooks). All third-party infrastructure processors are legally bound to uphold stringent confidentiality and security standards.

We may disclose information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal mandates or protect the rights and safety of Sophia Propria LLC and its users.

5. Your Rights

As a California-founded entity, we respect data access and autonomy principles. Depending on your jurisdiction, you may have the right to:

• Request confirmation regarding whether we process your personal data.
• Request access to or copies of the personal information we hold about you.
• Request the correction of inaccurate or incomplete information.
• Request the permanent deletion of your data from our corporate CRM and support databases.

To exercise any of these rights, please contact us using the privacy-specific channels listed below.

6. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of sale of personal information. We do not sell your personal information. To exercise your California privacy rights, contact us at privacy@sophiapropria.com.

7. Security Statement

We implement strict architectural, administrative, and technical safeguards to secure our data pipelines. However, please note that no method of transmission over the internet or cloud storage layer can be guaranteed 100% secure.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our structural or compliance obligations. The "Effective Date" at the top of this document will immediately indicate when revisions have occurred.

9. Contact Information

Questions, concerns, or requests related to this Privacy Policy may be directed to: